Last updated: 11 August 2026
This policy explains how Harmony Maison Salon handles personal data. We operate in the United Arab Emirates and follow Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and the applicable federal and Emirate of Fujairah regulations.
Who is responsible
Harmony Maison Salon
InterContinental Fujairah Resort
Al Aqah Beach, Dibba Road
Al Aqah, Fujairah, United Arab Emirates
Phone and WhatsApp: +971 54 223 1520
Email: contact@harmony-spa-beauty.com
What we collect
When you book an appointment
- Your name
- Your phone number, and your email address if you write to us
- The treatment you want and your preferred date and time
- Anything you choose to tell us, for example the hotel you are staying at
Health information you share with us
Some treatments require us to know about allergies, skin sensitivities, pregnancy, recent chemical or laser treatments, or medication that affects skin or hair. Health data is treated as sensitive personal data under UAE law. We ask for it only where it is necessary for your safety, we use it only for that purpose, and we do not share it.
When you use this website
Our web host records standard technical data such as IP address, browser type and the pages requested. We use a caching tool to make pages load faster and a cookie banner so you can decide which non-essential cookies to allow.
Our booking form does not store or send your data
The booking form on our booking page does not submit anything to this website and does not send an email from our server. It simply assembles the text you typed into a WhatsApp message on your own device. Nothing is saved here, and nothing is transmitted until you choose to send that message yourself.
WhatsApp, phone and email
If you contact us on WhatsApp, the message is carried and processed by WhatsApp, a service of Meta Platforms, under their own terms and privacy policy. We have no control over that processing. If you prefer not to use WhatsApp, please call us or send an email instead.
Email you send us is handled by our email provider. Phone calls are not recorded.
Why we use your data, and on what basis
- To provide the service you asked for — making, confirming and carrying out your appointment. Basis: performance of a contract with you.
- For your safety — health information relevant to a treatment. Basis: your explicit consent.
- To run our business properly — keeping records of appointments and payments, and meeting bookkeeping and tax obligations. Basis: legal obligation and our legitimate interest.
- To answer your enquiry. Basis: your request and our legitimate interest in responding.
We do not use your data for automated decision-making or profiling, and we do not sell it.
Who else sees your data
Only people and companies that need it in order for us to operate:
- Our web host, which stores the website and its technical logs
- WhatsApp, Meta Platforms — only if you choose to contact us that way
- Our email provider, if you write to us
- Payment and banking providers, for card payments
- Government authorities, where the law requires it
Some of these providers operate servers outside the United Arab Emirates. Where personal data is transferred abroad, we take the steps required under UAE data protection law to keep it protected.
How long we keep it
- Appointment and contact details: for as long as you remain a customer and for a reasonable period afterwards, so we can serve you again.
- Health information: only as long as it is relevant to your treatments.
- Records needed for accounting and tax: for the periods required by UAE law.
- Website technical logs: for a short period, then deleted or aggregated.
Your rights
Under UAE data protection law you may:
- ask what personal data we hold about you and receive a copy
- have inaccurate data corrected
- ask us to delete your data, where no legal obligation requires us to keep it
- ask us to restrict or stop certain processing
- ask to receive your data in a portable form
- object to processing based on our legitimate interest
- withdraw consent at any time, without affecting what was done before
Write to contact@harmony-spa-beauty.com or speak to us at the salon. We may need to confirm your identity first. We answer within the period set by UAE law.
If you believe we have not handled your data properly, you may complain to the UAE Data Office.
Children
We treat younger guests, for example for braids or a haircut. Bookings for anyone under 18 must be made by a parent or legal guardian, who also gives any consent required.
Security
Our website is served over an encrypted connection. Access to booking records is limited to staff who need it. No system is completely secure, but we take reasonable technical and organisational measures to protect your data.
Cookies
We use only what is needed to run the site, plus optional cookies you can accept or decline in the banner when you first visit. You can change your choice at any time by clearing your browser’s cookies for this site.
Changes
If we change this policy we will update the date at the top of this page.
Contact
Harmony Maison Salon · InterContinental Fujairah Resort · Al Aqah Beach, Dibba Road, Fujairah, United Arab Emirates
+971 54 223 1520 · contact@harmony-spa-beauty.com · Open daily 10am–8pm